Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our Edgewood crews are already moving. Our Edgewood-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

Too many Edgewood, NM families have called a big national number only to get bounced through hold music before a random subcontractor shows up hours later, so Hirex Water Damage built its Edgewood operation differently. Every technician on our Edgewood roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Flood Damage Cleanup in Edgewood isn't a side service we tacked on β it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout Edgewood, NM, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside Edgewood, NM so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Anyone in Edgewood who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one Edgewood call at a time.

Not every leak announces itself with a flooded floor. A lot of the worst damage we see in Edgewood started small and got ignored for weeks. Here's what tells us a property needs professional attention rather than a mop and a fan:
If you're nodding along to any of these, get ahead of it now rather than later β our Edgewood dispatcher will give you an honest read on urgency, not a sales pitch.
From a single soaked bedroom to a commercial building with three flooded floors, our Edgewood teams are equipped to scale up or down β nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every Edgewood rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in Edgewood, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial Edgewood accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint β we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a Edgewood job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every Edgewood job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Because our equipment cache sits inside Edgewood, NM, most Edgewood calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a Edgewood job done, and getting there again is on us, not you.
A short call with our Edgewood dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
Our nearest available Edgewood crew is dispatched immediately with truck-mount extraction gear on board.
We remove standing water first, then map moisture and position air movers and dehumidifiers based on the readings.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

We measure moisture with instruments, not guesswork, and we won't sign off on a Edgewood job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line β it's written into every Edgewood work order we issue. A repeat visit under this guarantee doesn't mean starting over β we pull the original moisture logs and pick up exactly where the last visit left off.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." β Danielle R.
"They dealt with my insurance adjuster directly and I didn't have to translate a single restoration term myself." β Marcus T.
"The drying logs they left behind actually made sense β I could see the numbers dropping every day until it was done." β Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." β Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." β Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." β Sam O.
Local staging inside Edgewood, NM typically gets a Edgewood technician on-site inside an hour or two, depending on traffic and time of day.
Yes β every Edgewood job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for Edgewood properties.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Blackwater and sewage response is a core part of what our Edgewood team does, not a job we sub out.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our Edgewood tech confirms it's safe.
Commercial response is a regular part of our Edgewood work β restaurants, offices, and multi-unit buildings included.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most Edgewood jobs.
Not if it's addressed quickly β mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Our Edgewood guarantee covers a 30-day callback window β if moisture shows up again from the same loss, we come back free of charge.
We cover Edgewood and the surrounding zip codes listed below, plus neighboring communities throughout Edgewood, NM.
Beyond Edgewood itself, our coverage extends across nearby zip codes, with additional Edgewood, NM crews available for large-scale or commercial losses. If your address falls inside or near Edgewood, a Hirex Water Damage crew can typically respond the same day.
β Embedded service-area map for Edgewood, Edgewood, NMCall now and speak with a real Edgewood dispatcher, not a national call center.
Call +1-844-578-1604